INSURED AND DISCREET PACKAGING

In order for insurance to be valid, we “double box” our shipment, and our insured shipping box won’t give away what’s inside and your package will be sealed with clear tape over the top of the box and around the flap closures.

*Depending on order size

Please closely examine the package upon receipt.

Requires that all deliveries are made to a physical business or home address only. We do not ship to postal box addresses. All merchandise returned to us because of non-deliverability will be credited back to you minus transaction costs-credit card or bank fees and the cost of shipping and handling.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.

 

INSURANCE COVERAGE FOR SHIPMENTS & SIGNATURE REQUIREMENTS

All shipments are insured for the full value of the package and require a signature upon delivery. Please make arrangements for someone to be at the shipping destination.

Requires that all deliveries are made to a physical business or home address only. We do not ship to postal box addresses. All merchandise returned to us because of non-deliverability will be credited back to you minus transaction costs-credit card or bank fees and the cost of shipping and handling.

Please note that if an item has been lost in transit, we will not dispatch a replacement item immediately. Replacement items will be dispatched according to our discretion.

 

HANDLING, SHIPPING, DELIVERY

ANTIKA is committed to the timely delivery of your order. However, delivery delays due to inclement weather conditions, carrier delays, or incorrect addresses are beyond our control.

Production Lead Time: 3-4 weeks (Depend on the style, order size, and payment received)

Delivery Timeframe: 1-2 weeks (Depend on the style, order size, and payment received)

Made to orders items: We will provide you with an expected delivery time upon completion of your order.

It is the responsibility of the customer to inform ANTIKA if an order does not arrive. Once we learn an order has not arrived by the due date, we will lodge inquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.

 

CUSTOMS, TAXES & DUTY

International shipments can be processed online. Customs processes and import duties are the responsibility of the customer. Please check with your local customs office for information. Otherwise, get in touch with us and we are happy to look into it for you.

Further partial restrictions on the importation of items such as ours exist in specific countries. Please contact us to make sure your country does not fit into this bracket.

 

SHIPPING TIMES & RATES

 

Normally delivery time from 3-5 business days, may differ from the countries or areas you are from.

 

SERVICE	LOCATIONS	DELIVERY SCHEDULE	COST PER SHIPMENT
EMS Delivery  (Order value $ 600 or less)	Worldwide	3-7 days	By weight & countries
FedEx International Priority	Worldwide	3-5 days	By weight & countries
Standard Courier Delivery	UK mainland only	1-3 days  Delivery 7.30am – 5.30am Monday – Friday	By weight & countries
Standard Courier Delivery	Northern Ireland, Eire, Scilly Isles	1-3 days Delivery 7.30am – 5.30am Monday – Friday	By weight & countries
Royal  mail 1st Class Service (Order value $ 600 or less)	All of UK & some European Countries	1-3 days Monday – Saturday	By weight & countries